Launch your taxi service in one day and pay only for orders
Cloud software for dispatch services and taxi fleets. No license and no server of your own: a robot takes calls, customers order in the app and in Telegram or Max, and drivers work directly in Max.
Pickup in 4 minutes
What your service gets
All features →UpTaxi in numbers
- since 2011we have been developing taxi software: 15 years on the market
- 100+taxi services run on UpTaxi right now
- 91cities, from Belgorod and Krasnodar to Vladivostok and Khabarovsk
- 7countries: Russia, Kazakhstan, Azerbaijan, Kyrgyzstan, Tajikistan, Mongolia and Abkhazia
- 25,000orders per day for a single taxi service, proven under real load
- 900drivers online at the same time in a single service
- 30,000+RuStore installs for each app: “UpTaxi Driver” and “UpTaxi” for passengers
- 8independent call centers inside the system take calls
Taxi services running on UpTaxi
SEVTAXI
BIT-TAXI
Taxi Korona
Aska.su
Sakmar
Taxi Novoross
Taxi Lider Chertkovo
Taxi Moy Gorod
Taxi 711
DetkiDrive
Zaberem i Dostavim
KrymGo
Taxi Svetlana
Yekhai
Some of these services have their own branded apps. In total, more than 100 services in 91 cities run on UpTaxi.
Who UpTaxi is for
You are starting a taxi service from scratch
You need a complete set: order taking, apps for customers and drivers, telephony, reports. UpTaxi gives you all of this with no upfront investment in software: you pay 150 ₽ per day plus a percentage of completed orders. How to start a taxi service from scratch.
You are switching from radios or old software
Dispatchers work from memory, drivers argue over orders, reports are compiled by hand. We migrate your customer and driver database, run both systems in parallel and train your staff. Dispatchers learn the console in about 10 days. How the switch works.
A taxi fleet working with aggregators
You want your own order channel and a customer base that belongs to you, not to the aggregator. UpTaxi gives you a branded app, a website, ordering bots in Telegram and Max and a voice robot, and the “no dispatcher” mode lets you operate as your own aggregator in your city.
How it works
- Request. You submit a request on the website, in Telegram, in Max or by phone. We confirm your city, number of cars and telephony channels.
- Server in a day. Within one business day we set up a cloud server for your company, load your city map, and configure fares and districts.
- Setup and training. We remotely connect operator workstations and telephony, install the “UpTaxi Driver” app for your drivers, and train your dispatchers and manager.
- 30-day trial. Your service runs on real orders. If the software isn’t a fit, you owe nothing. The free trial is available to services with 50 or more completed orders per day; smaller services make a 1,000 ₽ prepayment.
How UpTaxi differs from other taxi software
An LLM voice robot answers calls on its own
The robot picks up an incoming call, asks for the pickup point and destination, clarifies details, understands natural speech and pauses, and creates the order without an operator, around the clock. The load on your call center drops, and you can skip night shifts. No other taxi software has a robot built on large language models.
Taxi ordering bot in Telegram and Max
A passenger orders a car in three taps: geolocation or an address with suggestions, car class and options, then the statuses “driver found”, “car arrived” and “on the way” with the driver’s car make, plate number and phone. The bot is branded for your service, fares are synced with the software, and broadcasts of promotions and promo codes to customers are free, instead of paid SMS.
Driver bot in Max, no app to install
Drivers work directly in the Max messenger: automatic dispatch, a feed of open orders, statuses, address edits, chat with the dispatcher. It works on a weak connection and even without GPS: the location can be set manually. No competitor offers this.
Backup connection channel for drivers
If mobile internet in your region is limited by internet whitelists, drivers connect to the software through a backup channel and keep receiving orders, updating statuses and seeing addresses. Your service doesn’t stop because of connectivity restrictions.
Automatic dispatch along the road graph, not “as the crow flies”
The software finds the nearest driver along the city’s real roads, taking one-way streets and banned turns into account. Our own routing algorithm doesn’t depend on Yandex or Google, so finding a car takes a fraction of a second. The result: shorter pickups and less empty mileage. More about the algorithm.
Distributed call center
The system includes 8 independent call centers. A small service can run with no operators at all and buy call handling at 1 ₽ per accepted order and 4 ₽ per completed one. A large service, on the other hand, earns money on its operators’ idle time. About the call center and multi-console.
Driver exchange where the customer stays yours
If your own drivers don’t take an order within a set time, it goes to the exchange. The customer’s data and the order itself stay with your company; the “outside” driver just completes the trip. You don’t lose the customer and don’t have to track the order in another service. How the exchange works.
All order channels in one system
Phone calls (answered by an operator or the robot), the “UpTaxi Taxi” app for Android and iOS, your dispatch service website, and bots in Telegram and Max. In-app card payments go through T-Bank and ckassa.ru. Customers order the way they like, and every order lands in one queue. Integrations and order channels.
24/7 support and a direct line to the developers
Technical support is round-the-clock and free. A monitoring system alerts support to incidents automatically, and feature requests go straight to the developers. Custom changes, updates and fixes are free.
How the software works
The path of an order from the customer’s call to the fare calculation: what the dispatcher sees, what the driver gets, and how the software tells the customer the car has arrived.
Taking an order
The core function of taxi software is taking requests. When a customer calls, an order card opens. It shows all the key customer information: phone number and name, previous addresses, preferred options, bonus balance and rating.
Once the dispatcher enters the pickup point and destination, the software calculates the trip fare and the approximate wait time for the car.
Customers can also order a taxi in the mobile app, on the website or via a bot in Telegram and Max. If your dispatch service is short of operators to take calls, you can turn on auto-ordering or the voice robot.
Dispatcher actions
UpTaxi is optimized for taking and processing orders quickly. One button answers the call and opens the customer card, and hotkeys cover everything else. Addresses are entered from the address directory or the customer’s address history; if an address isn’t in the database, it can be entered manually.
Once the addresses are entered, the card shows the trip fare, route length and average pickup time. The addresses and the route between them are shown on a map built into the order card.
Driver actions
A saved order immediately starts being dispatched to drivers. The dispatch algorithm is configured by the service manager: it takes into account the driver’s road distance to the customer, idle time and driver rating.
The driver receives the order in the “UpTaxi Driver” app or in the Max bot and decides whether to accept or decline it. The driver sees the tariff, the order price, the addresses and the distance to the customer, calculated by road with banned turns taken into account.
Arrival notifications
Operators no longer need to call customers to tell them the car is waiting: robots do it. The built-in automatic call notifier calls the customer and reports every change to the order: driver assigned, car arrived. You can also add SMS notifications, and customers using the app and bots see the order status on screen.
Trip fare calculation
The software has all the commonly used fare calculation methods: taximeter, fixed price by road distance, pricing by district or zone, zone surcharges and dynamic peak-hour fares.
The taximeter is a flexible tool that takes city traffic conditions into account. It has many settings, so the price is fair for both the driver and the customer.
Pricing: daily fee plus a percentage of orders
| Orders per day | Daily fee | Share of driver commission |
|---|---|---|
| 0–100 | 150 ₽/day | 10% |
| 101–300 | 150 ₽/day | 9% |
| 301–500 | 150 ₽/day | 8% |
| 501–1,000 | 0 | 7% |
| 1,001 and more | by agreement | |
The price includes installation, help with setup, 24/7 support and the shared mobile ordering app. A branded app for your service costs 20,000 ₽ per platform. Full terms and pricing examples.
How much UpTaxi will cost your service
Enter your service's figures, and the calculator will show UpTaxi's monthly cost including order intake, how much your company keeps, and a comparison with other software under the same inputs.
| Software | Software per month | Order intake per month | Total per month | Your company keeps |
|---|
This is an estimate. "Your company keeps" is driver commission minus software and order intake, before other service expenses: telephony, advertising and taxes. UpTaxi rates are from the "Pricing" page: 150 ₽/day at 0–500 orders per day, plus 10 / 9 / 8% of driver commission in the 0–100 / 101–300 / 301–500 tiers; from 501 to 1,000 orders, only 7% and no daily fee; above 1,000, by agreement. Order intake: orders from the app and bots are free with every vendor; phone orders handled by the UpTaxi voice robot are free too, the rest are taken by the in-system call center at 5 ₽ (1 ₽ per accepted + 4 ₽ per completed order). Your own operators are estimated as a round-the-clock team: at least 4 people, plus one for every 150 phone orders per day, at the salary you enter. Competitor prices are taken from their websites as of October 2026 and may change: Taxomet, 6,000 ₽/month + 1.25 ₽ per completed order, robot 2.5 ₽ per order, partner call center from 6.5 ₽ per order with a 7,000 ₽/month minimum; TaxiAdmin, 150 ₽ per active driver per month (branded apps 8,000 ₽/month extra), no robot or call center; Taxi-Master, rental from 13,000 ₽/month, no call center of its own, partner remote dispatchers charge 5.5–7 ₽ per order in packages from 7,000 orders per month (per the Taxi-Master blog), below that your own operators. The free 30-day trial is available to services with 50+ completed orders per day.
UpTaxi vs. other taxi software
| UpTaxi | Taxi-Master | Taxomet | TaxiAdmin | |
|---|---|---|---|---|
| Entry price | 0 ₽: 150 ₽/day plus a percentage of orders | from 13,000 ₽/month rental or from 260,000 ₽ to buy | 6,000 ₽/month + 1.25 ₽ per order | 5,000 ₽/month + 150 ₽ per driver |
| Free trial | 30 days on real orders | demo | 14 days | 14 days |
| Server and license | not needed, cloud included | license or rental | cloud | cloud or purchase from $999 |
| Call center | distributed, 8 call centers, from 1 ₽ per order | in-house operators | in-house operators | in-house operators |
| Automatic dispatch | along the city road graph | yes | yes | yes |
| Voice robot | LLM-based, creates orders on its own 24/7 | no | yes, not LLM-based | no |
| Ordering bot in Telegram and Max | yes, with branding and broadcasts | no data | no data | no data |
| Driver bot in Max, no app needed | yes | no | no | no |
Where UpTaxi wins on price. Not on the license, but on operators: the LLM voice robot is included in the price, and the call center inside the system charges 5 ₽ per completed order. A 24/7 team of four in-house operators costs about 160,000 ₽ a month; a service with 300 orders a day pays up to 45,000 ₽ through the UpTaxi call center.
Detailed comparison of UpTaxi and Taxi-Master across 20 parameters and first-year cost →
Competitor data is taken from their public websites and may change. In the vc.ru 2026 ranking of taxi software, UpTaxi takes third place with a score of 8.4 for fast launch, ease of use and an affordable price. Taxi service managers on a2is.ru rate UpTaxi 4.8 out of 5 in 17 reviews, and Taxi-Master 3.5.
Client case studies
“Alyans” 222-222, Belgorod
They went from radios through two software products, including a foreign one with no local support. On UpTaxi they entered the market with a hybrid mode: the customer knows the price in advance and pays exactly that. The result: the customer base grew right after launch.
“SEVTAXI”, Sevastopol
A competitive seasonal market with large chain services. They switched from radios: dispatchers adapted in about 10 days and were fully up to speed in 1–1.5 months. “Everything that was promised is there and works.”
“7-40”, Zaporizhzhia
A service with more than 10 operators on staff that had changed automation software five times. They stayed with UpTaxi because of the open dialogue with the developers and fast support response to requests.
Frequently asked questions
What do I need to get started?
Internet of 1 Mbps or faster, a computer with 4 GB of RAM running Windows 7 64-bit or later, a headset, a multi-line number and a SIP trunk (or a GSM modem or VoIP gateway). Drivers need Android smartphones with GPS, or the driver bot in Max, which works without installing an app. You don’t need a dedicated server or an office PBX.
How much does it cost to get connected?
Connection, setup and training are free. You pay only the daily fee of 150 ₽ and a percentage of driver commission on completed orders. For services with 50 or more orders per day, the first 30 days are free.
Can we work without operators?
Yes. You can hand over call handling to one of the 8 call centers inside the system at 1 ₽ per accepted order and 4 ₽ per completed one. Calls without an operator are answered by the LLM voice robot, and other orders come from the app and the bots in Telegram and Max.
Will you migrate our customer and driver database?
Yes, we migrate your database during onboarding. During the transition you can run in parallel with your old software. More details on the migration page.
Can the app carry our name?
The shared “UpTaxi Taxi” app is included in the price. A branded app for your service costs 20,000 ₽ per platform (Android or iOS); an update costs 7,000 ₽ per platform.
Do you work outside Russia?
Yes, UpTaxi is used by services in Kazakhstan, Belarus and Abkhazia. We clarify telephony and payment system specifics during onboarding.
Launch your taxi service on UpTaxi in one day
Submit a request and we’ll prepare the server, connect telephony and train your dispatchers. The first 30 days are free.
Calculate cost Message on Telegram Message on Max Call +7 900 28-28-328
- Rated 4.8 out of 5 in 17 reviews on a2is.ru
- Server ready in one business day
- No license, no server of your own
- We reply on Telegram, Max or by phone
