UpTaxi takes another step into the future with an innovation that changes the familiar service format: a smart voice robot for taking orders.
Now the client simply calls: the robot answers politely, confirms the pickup address and destination, and creates the order automatically — quickly, accurately and with no waiting on the line.

The solution is based on modern Large Language Models (LLM), thanks to which the robot understands natural speech, reacts correctly to pauses, clarifies trip details and keeps up a conversation as naturally as a human would.

What the new UpTaxi voice robot can do:

• answers calls instantly and saves clients time;

• asks all the necessary questions and understands addresses correctly;

• handles unusual situations and clarifies details;

• places orders without an operator.

Introducing the voice robot is part of UpTaxi’s strategy for developing modern digital services. The new technology speeds up service, reduces the load on the call center and ensures a consistently high level of service 24/7.

We believe solutions like this are the future of the industry, and we keep investing in technologies that make UpTaxi faster, more convenient and smarter.

Voice robot examples:

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